THE BASICS

What is Loomo?
How is Loomo different from other personal robots on the market?
How long has Loomo been in the works?
Why are you launching an Indiegogo campaign?
How do I ride Loomo?
Is riding Loomo legal in my city and can I ride it in the street?
Do I have to wear a helmet?

PRODUCT

Can Loomo carry my bags?
How should I lock up my Loomo?
What is Loomo’s weight capacity?
What is Loomo’s maximum speed?
How do I connect to my Loomo?
Is Loomo Bluetooth-compatible?
What is Loomo’s battery life?
How long does it take to fully charge Loomo?

ADVANCED TECH SPECS & DEVELOPER INFO

I’m a developer with an idea for an integration / attachment.
How does the hardware extension bay work?
How exactly does Loomo’s “follow-me” feature work?

SHIPPING

When will I get my Loomo?
Does Loomo ship to my country?

CONTACT US

What is your refund policy?
What is your return / exchange policy?
Is Segway Robotics currently hiring?
If I have other questions, who should I contact?