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FAQ

  • How can I move Loomo?
  • Does "Photo Share" block in Programming use cloud server for storage?
  • How to change Unit ( Km / Miles )
  • How do I open Loomo's headlight?
  • How to check Loomo’s version number?
  • How to reset Loomo to the factory settings?
  • Why can't I turn on the Lock or Bluetooth light on robot display panel?
  • How do I unbind my account from Loomo?
  • I can't seem to change my profile picture or log out on the Loomo App, what should I do?
  • Where can I find my Loomo's serial number?
  • Can my phone access the Internet when connected to Loomo via hotspot mode?
  • What should I do if I cannot detect Loomo on the mobile app?
  • Why is Loomo's default movement speed slower when using Avatar mode and the Camera Basic functions?
  • Can I adjust the following distance between Loomo and the user when Loomo is in follow mode?
  • Can Loomo's battery be removed or replaced?
  • What is Loomo's battery life and range per charge?
  • How do I connect Loomo to my smartphone via Bluetooth?
  • How do I clean Loomo?
  • Can I charge Loomo while the power is turned on?
  • Can Loomo follow me to take pictures and record videos? How does Loomo choose the camera angle?
  • What should I do if Loomo runs out of battery power when I am outside?
  • Will Loomo lose track of me while we are outside? How can I make Loomo only follow me?
  • Can I control Loomo remotely?
  • Can I control Loomo with multiple mobile devices?
  • How do I transform Loomo from Robot mode to SBV mode?
  • How do I transform Loomo from SBV mode to Robot mode?
  • What should I do if Loomo emits warning sounds when I speed up in ride mode?
  • How do I ride a Loomo?
  • How can other users connect their smartphones to Loomo?
  • What kinds of methods are available for the connection between the mobile phone and Loomo?
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